Please note, any detailed special requests, reach out via email so I can do my best to meet your desires. For example, you like the background for one but would prefer the clothing from another. You would like to have a different saying on your ornament. Also, these are just samples of what is possible for the clothing options. Maybe you want to include a pet that isn't shown.

Shipping: We currently ship to the United States, Australia and Canada. Please choose the correct shipping surcharge for your Country, as there are additional shipping fees for Canada & Australia. US Customers, your shipping is included but you still need to choose the US Surcharge $0.00.

Processing: These are detailed custom designs created at the time you place your order so please allow up to 7 days for completion before your order is shipped out.

Please note that if placing an order that includes other items from the store, this ornament will travel to you on its own speedy adventure, so excited to be connected with you!

Tracking & Expected Delivery: You will receive tracking confirmation via email once your order has shipped. If ordering a combination of apparel and this ornament, you will receive more than one tracking number on the day each item ships. Expect shipments to arrive on various days.

US Customers~ Please allow 5-7days for this item to arrive from the time you receive your tracking.

Canada Customers~ With customs, we can't guarantee your arrival time. Our current estimation is 12-14 days for this item to arrive from the time you receive your tracking.

Australia Customers~ With customs, we can't guarantee your arrival time. Our current estimation is 14-16 days for this item to arrive from the time you receive your tracking.